Customer Background

The Chongqing base accommodates more than 1,200 dormitory rooms with over 4,000 residents. To improve the digital living experience, the enterprise deployed a building-wide Wi-Fi coverage solution, delivering high-speed, low-latency connectivity with seamless signal penetration throughout all dormitories.

Customer Challenges

• Severe congestion during peak hours: From 18:00 to 23:00 daily, latency increased significantly, causing frequent video buffering and gaming disconnections.

• Inefficient troubleshooting: Traditional manual, layer-by-layer fault detection was time-consuming, error-prone, and costly.

• Coarse traffic management: Lack of fine-grained control led to uneven bandwidth allocation, inadequate handling of high-risk applications, and compliance risks in security auditing.

Solution

01. Network Architecture Upgrade
A hybrid Layer 2/Layer 3 WLAN architecture was deployed (partly with Paibox APs) to achieve high-density wireless coverage. At the gateway, Panabit’s Intelligent Application Gateway was installed to support multi-WAN load balancing and integrated with Panalog for traffic logging and auditing.

02. Application-Aware Traffic Offloading
By combining leased lines with standard broadband links, the system enabled multi-link intelligent load balancing. Bandwidth-intensive, cost-sensitive traffic (e.g., video and downloads) was routed over standard broadband, while latency-sensitive critical services (e.g., office and management applications) were carried over dedicated leased lines.

03. Rapid Fault Localization
Leveraging Panabit’s three-segment latency analysis (client → gateway → server full-path tracing), the IT team achieved minute-level precision in fault identification, enabling rapid isolation and resolution.

Strategic Application

Through multi-WAN deployment and application-level traffic scheduling, the enterprise achieved both business continuity and significant bandwidth cost optimization.

150+ WAN Line

Dedicated Line VS Standard Line

Key Highlights

✔ Intelligent Load Balancing
Application-based traffic steering combined the advantages of leased lines and broadband, improving peak-hour performance while deeply integrating traffic management and behavior auditing. This enabled a shift from reactive troubleshooting to proactive optimization, reducing costs while ensuring user experience.

✔ High-Speed Coverage, Stable & Reliable
Gigabit Wi-Fi covered the entire dormitory area, supporting a large number of concurrent users with smooth and stable performance.

✔ Smart Operations & Maintenance
With fast fault localization, a visualized management platform, and user access authentication, the solution enabled precise access control, lower O&M costs, and improved operational efficiency.

✔ Security & Compliance Protection
Malicious traffic such as mining and proxy tunneling was blocked, and 1:1 log retention ensured compliance with China’s Cybersecurity Law.